You may have to scroll down in the dialog to see Advanced mailbox settings.Ĭheck the boxes for Require SSL for incoming email and Require SSL for outgoing email and then choose Done > Save. To fix this error, use the following steps.Ĭhoose the account that's out of date to display the account settings dialog.Ĭhoose Change mailbox sync settings > Advanced mailbox settings. This error often happens when you don't use SSL to secure your email account. The security certificate is not from a trusted certifying authority.' If so, you'll see a message that says, 'There is a problem with the server's security certificate. If your password isn't the problem, you may have a certificate error. See Change your password for more information.

Now you can begin using Spark send and receive your email on your Mac.Tip: If you want to change the password for your account with your email provider-for example, Gmail or iCloud-you'll need to visit the website for your email provider.

You may be prompted to allow Spark to access your contacts – click OK if this happens.

Once completed, click the Start Using Spark button.

Confirm the Username field has your email address.

Enter your full email address in the Email field, and click Continue. Spark will now auto-configure your Comcast email server settings and verify your account. Click the Tools menu, and select Accounts Click the plus symbol (+) in the bottom left corner, and then click New Account.

Enter your full email address (again) and password in the spaces provided and then click the Add button. In the Name: field enter in a descriptive name for this email account.Enter your full email address in the space provided, place a check in the Terms of Use / Privacy Policy box and then click the Next button.If this is your first time opening Spark, you’ll be presented with an ‘Introduction’ screen.Skip the next step and proceed with Step #4 below. When prompted, click the Set Up Account Manually button.

If you already have Spark installed and have used it before, select Spark from the Menu Bar, then Add Account from the drop-down menu.Once installed, launch Spark from your Applications list. If you don’t have Spark installed yet, head over to the macOS App Store to download and install it (link opens in a new window/tab).This guide will take you each step of the way through configuring the Spark email client to work with your email account on your Mac.

Setting up mac mail with comcast