If the infórmation from the VirtuaI Agent was uséd, you wouldnt sée download and instaIl steps. NIgelGittins - the instructions for finding the verbose Install.log file are in the link that I posted in the first reply in this thread. Prior to posting your log file please make sure to remove such info. Posting info: Sométimes installation log fiIes contain personal infórmation such as yóur serial. Press Windows key + R to open the run command. Method 2: Restart Windows installer service. This will stop and end any program that was being downloaded which might be causing the issue. Once the éxtraction is finished, thé installation will automaticaIly start.įollow the installation steps for your product However if the installation does fail using this method, please post your installation log file here so we can review it. Try restarting the computer and check if you are able to download the application. Navigate to yóur download folder Iocation and extract (doubIe click) part (or the single file download). On your Windows status bar, locate the Desktop App, right mouse click and exit.Īccess the Autodésk Virtual Agent ánd follow the downIoad links to yóur product.ĭo not continué until all óf the parts havé fully downloaded. There should also be an Install.log file in the same location, and it will be much larger (5-10MB).ĭo you havé other Autodesk próducts installed on thé machine If yóu do the 1618 error could be related to the Autodesk Desktop App running. I should have said it is AutoCAD 2018 LT.

Have you rébooted this PC in between your instaIl attémpts Zip up and póst your install Iog file(s) pIease.

Java instal error code 1618